Shipping & returns
Parcels and letters are shipped after full payment. I deliver worldwide.
Choice of delivery method
Depending on the content of your order and your location you have the choice between several delivery methods:
This standard shipping method is available to Metropolitan France, Overseas and the rest of the world. Postage is based on the weight of the products purchased.
The standard shipping method is Colissimo (French post). If you want to use another service like UPS or DHL, please contact us. You can also provide your own carrier.
Standard service for sending letters and small objects up to 3 cm thick.
- France : 2 days
- Europe : 3 days
- World : ask me
Available for France, Monaco, Dom-Tom and 36 countries : Germany, Australia, Austria, Brazil, Belgium, Canada, Croatia, South Korea, Cyprus, Denmark, Spain, Estonia, USA, Finland, Great Britain, Hong Kong, Hungary, Ireland, Iceland, Italy, Lebanon, Lithuania, Luxembourg; Malaysia, Malta, New Zealand, Netherlands, Poland, Portugal, Singapore, Slovakia, Slovenia, Serbia, Switzerland, Sweden, Saudi Arabia. Non-exhaustive list likely to evolve during the year. For products less than 3cm.
The proposed delivery solutions make it possible to follow your parcels once in the carrier's circuit. You can follow La Poste products (tracked parcel & tracked mail) on this website or by using the tracking provided in your customer area. The code is provided to you as soon as the parcel postage has been completed. The tracking information (carrier support, steps ...) may take several hours to update.
You can exercise your right of withdrawal within 14 days after receipt, in accordance with the Terms and Conditions. You can request an exchange, credit or refund for the products concerned. Please contact us before returning.